Impressum & Privacy Policy
Imprint
Company information pursuant to § 5 of the German Telemedia Act (TMG), §§ 2, 3 of the Service Information Obligations Ordinance (DL-InfoV), and § 18 (2) of the State Media Treaty (MStV).
This imprint also applies to our company’s presence on:
Facebook: https://www.facebook.com/sendlerandcompany/
Instagram: https://www.instagram.com/sendler.company/
LinkedIn: https://www.linkedin.com/company/sendler-company/
Sendler & Company GmbH,
Kurfürstendamm 234,
10719 Berlin
Phone: +49 (0)30 450 872 90
Email: contact@sendler-company.com
Registered office: Charlottenburg District Court, Berlin / Commercial Register: HRB 200387 B
Management: Steffen Sendler, Managing Director
Note: For specific inquiries, please also feel free to use our contact form.
Professional Liability Insurance:
Sendler & Company GmbH maintains professional liability insurance with HDI. Further information can be provided upon request.
Codes of Conduct
Sendler & Company aligns its actions with the principles for sustainability defined by the United Nations, New York: https://www.un.org/sustainabledevelopment/
Compliance: Sendler & Company aligns its actions with the principles of compliance and sustainability formulated by the Institute of Corporate Governance in the German Real Estate Industry® (ICG): https://icg-institut.de/de/
Memberships:
Berlin Chamber of Architects: https://www.ak-berlin.de/
Royal Institute for Chartered Surveyors (RICS): https://www.rics.org/
Out-of-Court Dispute Resolution
In accordance with § 36 (1) of the German Consumer Dispute Resolution Act (VSBG), we declare that we are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board pursuant to § 2 VSBG.
In accordance with the Regulation on Online Dispute Resolution in Consumer Matters, we point out that the EU platform for online dispute resolution can be accessed at: http://ec.europa.eu/consumers/odr/.
You may contact us at: contact@sendler-company.com.
Editorial Responsibility pursuant to § 18 (2) MStV:
Steffen Sendler, Managing Director
Privacy Policy
Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on data protection can be found in the privacy policy listed below this text.
Data Collection on This Website
Who is responsible for data collection?
Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Information on the Responsible Entity” in this privacy policy.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us (e.g., by entering data into a contact form). Other data is collected automatically or with your consent when you visit the website through our IT systems. This mainly includes technical data (e.g., browser type, operating system, or time of page access).
What do we use your data for?
Some data is collected to ensure error-free provision of the website. Other data may be used to analyze user behavior.
What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time for the future. Furthermore, you have the right to request restriction of processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
Analytics Tools and Third-Party Tools
When you visit this website, your browsing behavior may be statistically analyzed. This is done primarily using so-called analytics programs. Detailed information about these analytics programs can be found in the following privacy policy.
Hosting
We host the contents of our website with the following provider:
Strato
The service provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereinafter referred to as “Strato”). When you visit our website, Strato records various log files, including your IP address. Further information can be found in Strato’s privacy policy: https://www.strato.de/datenschutz/.
The use of Strato is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in the most reliable presentation of our website possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. Consent may be revoked at any time.
Order Processing
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This contract ensures that personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.
General Information and Mandatory Disclosures
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection laws as well as this privacy policy.
When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains which data we collect and for what purpose we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the Responsible Entity
The responsible entity for data processing on this website is:
Sendler & Company GmbH
Steffen Sendler, Managing Director
Kurfürstendamm 234
10719 Berlin
Phone: +49 (0)30 450 872 90
EMail: contact@sendler-company.com
The responsible entity is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, or similar information).
Data Protection Officer
We have appointed a data protection officer in accordance with Art. 37 GDPR.
Michael Schulze
Data Protection Officer
Sendler & Company GmbH
Kurfürstendamm 234
10719 Berlin
Germany
Phone: +49 (0)30 450 872 90
Email: contact@sendler-company.com
Data Retention Period
Unless a more specific retention period is stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you submit a legitimate request for deletion or revoke your consent, your data will be deleted unless statutory retention obligations apply.
General Information on the Legal Bases for Data Processing on
Website
If you have given your consent to data processing, we process your personal data on the basis of Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR if special categories of personal data pursuant to Art. 9 (1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 (1) lit. a GDPR.
If you have consented to the storage of cookies or to access information on your end device (e.g., via device fingerprinting), data processing is additionally carried out on the basis of § 25 (1) TTDSG. Consent may be revoked at any time.
If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 (1) lit. c GDPR.
Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. The applicable legal bases in each individual case are explained in the following sections of this privacy policy.
Notice on Data Transfers to the USA and Other Third Countries
We use, among other things, tools provided by companies based in the United States or in other third countries that are not considered secure under data protection law. When these tools are active, your personal data may be transferred to and processed in these third countries.
Please note that a level of data protection comparable to that of the EU cannot be guaranteed in these countries. For example, U.S. companies may be required to disclose personal data to security authorities without you, as the data subject, having effective legal remedies against this. It therefore cannot be ruled out that U.S. authorities (e.g., intelligence agencies) may process, analyze, and permanently store your data located on U.S. servers for surveillance purposes. We have no influence over these processing activities.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may revoke consent that you have already given at any time. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to
Direct Marketing (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 (1) LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH ANY PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY.
IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 (2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, either for yourself or to have it transmitted to a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out insofar as it is technically feasible.
Right of Access, Erasure, and Rectification
Within the scope of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as, where applicable, the right to rectification or erasure of this data. For this purpose and for any further questions regarding personal data, you may contact us at any time.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time for this purpose.
The right to restriction of processing applies in the following cases:
If you contest the accuracy of your personal data stored by us, we usually require time to verify this. For the duration of the verification, you have the right to request restriction of the processing of your personal data.
If the processing of your personal data was or is unlawful, you may request restriction of processing instead of erasure.
If we no longer need your personal data for the purposes of processing, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request restriction of processing instead of erasure.
If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.
If the processing of your personal data has been restricted, such data—apart from being stored—may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
SSL / TLS Encryption
For security reasons and to protect the transmission of confidential content, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the change from “http://” to “https://” in the browser address bar and the lock symbol. When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
Objection to Advertising Emails
The use of contact data published as part of the legal notice obligation for the transmission of unsolicited advertising and informational materials is hereby expressly prohibited. The operators of this website reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.
Data Collection on This Website
Cookies
Our website uses so-called “cookies.” Cookies are small data packages and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services provided by the third party (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to analyze user behavior or to display advertising.
Cookies that are required to carry out the electronic communication process, to provide certain functions requested by you (e.g., the shopping cart function), or to optimize the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of its services.
If consent for the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG); consent may be revoked at any time.
You can configure your browser settings to be informed about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
If cookies from third-party companies or cookies for analysis purposes are used, we will inform you separately within the scope of this privacy policy and, if necessary, request your consent.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing your request and in case of follow-up questions. We do not pass on this data without your consent.
The processing of this data is carried out on the basis of Art. 6 (1) lit. b GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR), if such consent has been requested. Consent may be revoked at any time.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions—particularly retention periods—remain unaffected.
Inquiries by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (e.g., name and inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.
The processing of this data is carried out on the basis of Art. 6 (1) lit. b GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR), if such consent has been requested. Consent may be revoked at any time.
The data you send to us via contact inquiries will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory statutory provisions—particularly statutory retention periods—remain unaffected.
Social Media
Elements of the social network Facebook are integrated on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the data collected is also transferred to the United States and other third countries.
An overview of Facebook social media elements can be found here:
https://developers.facebook.com/docs/plugins/?locale=de_DE
When the social media element is active, a direct connection is established between your device and the Facebook server. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account.
We would like to point out that, as the provider of this website, we have no knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook’s privacy policy at:
https://de-de.facebook.com/privacy/explanation
If consent has been obtained, the use of the above-mentioned service is based on Art. 6 (1) lit. a GDPR and § 25 TTDSG. Consent may be revoked at any time. If no consent has been obtained, the service is used on the basis of our legitimate interest in achieving the greatest possible visibility on social media.
Insofar as personal data is collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited exclusively to the collection of the data and its transmission to Facebook. The processing carried out by Facebook after the transfer is not part of the joint responsibility.
The obligations jointly incumbent upon us have been set out in an agreement on joint processing. The wording of this agreement can be found at:
https://www.facebook.com/legal/controller_addendum
According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. Data subject rights (e.g., requests for information) regarding data processed by Facebook can be asserted directly with Facebook. If you assert your data subject rights with us, we are obliged to forward them to Facebook.
Data transfers to the United States are based on the standard contractual clauses of the European Commission. Details can be found here. https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 und https://www.facebook.com/policy.php.
Functions of the Instagram service are integrated on this website. These functions are provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
When the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information about your visit to this website. If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your user account.
We would like to point out that, as the provider of this website, we have no knowledge of the content of the transmitted data or its use by Instagram.
If consent has been obtained, the use of the above-mentioned service is based on Art. 6 (1) lit. a GDPR and § 25 TTDSG. Consent may be revoked at any time. If no consent has been obtained, the service is used on the basis of our legitimate interest in achieving the greatest possible visibility on social media.
Insofar as personal data is collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited exclusively to the collection of the data and its transmission to Facebook or Instagram. The processing carried out by Facebook or Instagram after the transfer is not part of the joint responsibility.
The obligations jointly incumbent upon us have been set out in an agreement on joint processing. The wording of this agreement can be found at:
https://www.facebook.com/legal/controller_addendum
According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook and Instagram products.
Data subject rights (e.g., requests for information) regarding data processed by Facebook or Instagram can be asserted directly with Facebook. If you assert your data subject rights with us, we are obliged to forward them to Facebook.
Data transfers to the United States are based on the standard contractual clauses of the European Commission. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum
https://help.instagram.com/519522125107875
https://de-de.facebook.com/help/566994660333381
Further information can be found in Instagram’s privacy policy at: https://instagram.com/about/legal/privacy/
Plugins of the social network LinkedIn, operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter “LinkedIn”), are integrated on this website.
You can recognize the LinkedIn plugins by the LinkedIn logo or the “Share” button (“Recommend”) on this website. When you visit this website, the plugin establishes a direct connection between your browser and the LinkedIn server. LinkedIn thereby receives the information that you have visited this website with your IP address.
If you click the LinkedIn “Share” button while logged into your LinkedIn account, you can link the content of this website to your LinkedIn profile. This allows LinkedIn to associate your visit to this website with your user account.
We would like to point out that, as the provider of this website, we have no knowledge of the content of the transmitted data or its use by LinkedIn. Details on data collection (purpose, scope, further processing, and use) as well as your rights and settings options can be found in LinkedIn’s privacy policy at:
http://www.linkedin.com/static?key=privacy_policy&trk=hb_ft_priv.
Plugins of the social network Xing, operated by Xing SE, Dammtorstraße 30, 20354 Hamburg, Germany (hereinafter “Xing”), are integrated on this website.
You can recognize the Xing plugins by the Xing logo or the “Share” button (“Recommend”) on this website. When you visit this website, the plugin establishes a direct connection between your browser and the Xing server. Xing thereby receives the information that you have visited this website with your IP address.
If you click the Xing “Share” button while logged into your Xing account, you can link the content of this website to your Xing profile. This allows Xing to associate your visit to this website with your user account.
We would like to point out that, as the provider of this website, we have no knowledge of the content of the transmitted data or its use by Xing. Details on data collection (purpose, scope, further processing, and use) as well as your rights and settings options can be found in Xing’s privacy policy at:
https://privacy.xing.com/de/datenschutzerklaerung
Newsletter
Newsletter
If you would like to subscribe to the newsletter offered on this website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you consent to receiving the newsletter. No further data is collected, or only on a voluntary basis.
We use this data exclusively for sending the requested information and do not pass it on to third parties. The processing of the data entered in the newsletter subscription form is carried out exclusively on the basis of your consent (Art. 6 (1) lit. a GDPR).
You may revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of data processing operations carried out prior to revocation remains unaffected.
The data you provide for the purpose of receiving the newsletter will be stored by us or by the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe or once the purpose no longer applies.
We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the scope of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. Data stored for other purposes with us remains unaffected by this.
After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist, if this is necessary to prevent future mailings. The data in the blacklist is used solely for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6 (1) lit. f GDPR). Storage in the blacklist is not time-limited.
You may object to the storage if your interests outweigh our legitimate interest.
Plugins and Tools
YouTube with Enhanced Privacy Mode
This website embeds videos from the YouTube platform. The operator of the service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store information about visitors to this website before they watch a video. However, the enhanced privacy mode does not necessarily exclude the transfer of data to YouTube partners. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.
As soon as you start a YouTube video on this website, a connection to YouTube’s servers is established. In doing so, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, YouTube can associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, YouTube may store various cookies on your device after a video is started or use comparable recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to compile video statistics, improve user-friendliness, and prevent fraud.
Further data processing operations may be triggered after starting a YouTube video, over which we have no influence.
The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.
Further information on data protection at YouTube can be found in Google’s privacy policy at:
https://policies.google.com/privacy?hl=de